저   자 |  육진범, 김광재 (포항공과대학교 산업경영공학과)
발표자 |  육진범
회   차 |  제12회 사이버학술대회
 
초록

Despite its brilliant success, six sigma has suffered from two shortcomings, namely, the lack of a systematic method to identify right projects in the “Define“ stage and to sustain the improvement in the “Control“ stage. The integration of six sigma and BPM seems to be a promising way to overcome the shortcomings of six sigma. This paper first reviews the existing efforts on this issue, and then proposes a framework for developing process-oriented metrics (POM) for an effective integration of sixsigma and BPM. This framwork consists of three phases - identification of the activities (phase I), evaluation of the attributes of the activities (phase II), and extraction of the metric candidates (phase III). The framework is demonstrated through a case study on a disposal process of idle facilities.

Keywords: POM, activity, attribute

참고문헌

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6시그마와_BPM의_연계를_위한_프로세스..B05-4_@.pdf